Privacy Policy

We, at, give importance to maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on and other offline sources. This Privacy Policy applies to all visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. is a property of Senior Citizen Support Services Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at Old no.101, New no.229, Walltax Road, Park Town, Chennai-600003.

Information we gather

Contact information. We might gather your name, email, mobile number, phone number, street, city, state, pin code, country and ip address.

Payment and billing information. We might gather your billing name, billing address and payment method when you seek / avail our support services or render /provide a service. We NEVER gather your debit / credit card number or debit / credit card expiry date or other details pertaining to your debit / credit card on our website. Debit / Credit card information will be obtained and processed by our online payment partners.

Information you post. We gather information you post in a public space on our website or on a third-party social media site belonging to

Demographic information. We may gather demographic information about you, services you request for, services you intend to participate in / service you render or any other information provided by you during the use of our website. We might gather this as a part of a survey also.

Other information. If you use our website, we may gather information about your IP address and the browser you are using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also gather the type of mobile device you are using, or the version of the operating system your computer or device is running.

We gather information in different ways.

We gather information directly from you. We gather information directly from you when you register for a service request/ wish to render a service or participate in service. We also gather information if you post a comment on our website or ask us a question through phone or email.

We gather information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We gather information about you from third parties. For example, if you use an integrated social media feature on our website, the third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of service requests/ your willingness to participate or render a service on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for a service request or service participation / service rendering

We use information to improve our features and services. We might use your information to customize your experience with us. This could include displaying content based upon your service preferences.

We use information to look at website trends and customer interests. We may use your information to make our website and features better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for promotional purposes. We might send you information about special promotions or offers. We might also tell you about new features or services. These might be our own services, or third-party offers or services we think you might find interesting. Or, for example, if you avail a service or participate in/render a service from or for us we will enroll you in our newsletter.

We use information to send you transactional communications. We might send you emails or SMS about your account or service charges/ service payments.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment process or transactional message process. Some vendors may be located outside of India.

We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the service obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our promotional emails. To stop receiving our promotional emails, please email It may take about ten days to process your request. Even if you opt out of getting promotional messages, we will still be sending you transactional messages through email and SMS about your service availed/ service requests/ service participation/service rendering.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

101/229,Walltax Road, Park Town,
If you have any questions about this Policy or other privacy concerns, you can also email us at Updates to this policy

This Privacy Policy was last updated on 12.02.2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.


If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.